Policy - IndigoMistBooks

Welcome

Welcome To Our Little Shop, Feel Free to Browse Around.

Indigo Mist Books is a micro-business with a big heart and a social conscience.

Our mission at Indigo Mist Books is to provide affordable books and magazines so people can discover the joy of reading all over again. And pass that feeling of joy onto the next generation. Most of our listings are under $10.00 with new listings added regularly.

At Indigo Mist, we like to practice Random Acts of Kindness. We randomly pick buyers who are given an additional magazine, a second copy of a book by the same author, a discount coupon or an upgrade in their shipping so their order arrives sooner. We do this in hopes that people will pay it forward and commit even a small Random Act of Kindness towards someone else. We not only offer our customers ten (10%) percent off their order when they use the designated discount code but also ten (10%) percent of each purchase will be donated to a different monthly nonprofit organization.

While we do not offer gift-wrapping, if you purchase an item as a gift, we will package it in a decorative poly mailer and insert your note in an all-occasion card - free of charge.

If you are interested in trying us out, use code “ILOVEBOOKS” for 10% off your order. Discount is given at checkout.

For more vintage and modern books & magazines, please feel free to visit our website www.indigomistbooks.com

Payments

Payment through Etsy, PayPal, certified check or money order. Eight percent (8%) Sales Tax is applied to any sales shipped within New York State. Orders cannot be cancelled once shipped. Orders can be returned for a refund.

Shipping

All orders are shipped within the same day to 2 business days and with delivery confirmation so you can track delivery on-line. All items are shipped using the US Postal Service. Evening, Weekend and Holiday shipments are picked up the next business day.

Choosing "Media Mail" is the most inexpensive cost for shipment. However, not all items (i.e. magazines that contain advertisements) cannot be shipped "Media Mail" and must be shipped either "First Class" or "Priority Mail." "Media Mail" is also the slowest delivery method. If you would like to receive your item quickly, please choose "First Class" or "Priority Mail."

We understand people are anxious to get their orders, however, we cannot be held responsible for any delays caused by the US Postal Service. Shipping can also be delayed due to a holiday or a weather-related condition.

All overseas are shipped with US Customs Numbers.

All items are wrapped in plastic and in secure packaging before being shipped.

Most correctional facilities or detention centers will not accept orders that are not directly from the publisher. Shipping and handling costs are non-refundable If an order is returned by a correctional facility or dentition center,

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

Buyer is responsible for return shipping costs. Please contact us prior to shipping the returned item.

All orders purchased can be returned within 14 days of purchase date. Orders MUST be returned in the same condition as shipped or a restocking fee will be added. Reimbursement for returned orders will be a refund of the purchase price, minus the shipping costs and 20% restocking fee, if applicable.

Most correctional facilities or detention centers will not accept orders that are not directly from the publisher. Shipping and handling costs are non-refundable If an order is returned by a correctional facility or dentition center,

Please feel free to contact us with any questions you may have.

Additional

All items are described as accurate as can be. Because we list in bulk, occasionally we may miss something. Items are inspected a 2nd time before packaging and shipping. In case of incorrect description, we will advise you via email prior to shipping. All listings have a photo of the item with our listing. If photo is missing or you would like to see additional photos, please contact us.

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